Shipping Information

Enel X offers free shipping within the continental US on all charging station orders. We charge small shipping fees on some accessories. Shipping lead time depends on your location.

Day 1
You place your order
Day 1 to day 3
We ship it
Day 2 to day 7
You receive it
Welcome to the smart charging life!
You wake up to a fully charged car everyday

FAQs

When will I receive my order?

Most orders in the continental US are delivered within 7 business days.

Where can I ship my order?

Orders can be shipped within the continental US, Alaska, and Hawaii. Due to shipper restrictions, we cannot deliver to freight forwarders, P.O. Boxes, APO/FPO, hotels, U.S. Territories or international addresses.

How can I track my order?

Tracking information will be emailed to you as soon as your order ships.

Will my order require a signature upon delivery?

We do not require a signature upon delivery when shipping via UPS, but the decision to require a signature upon delivery is ultimately left to the discretion of the carrier. Please note: It is your responsibility to be available to receive this shipment at the ship-to address specified in your order details.

Why is my shipment delayed?

In rare cases orders may experience delays in shipping due to inbound processing. If we are unable to process your payment, this will delay the start of production of your order. We may experience part shortages on popular products or when our suppliers experience delays. If part of your order isn't available for immediate shipment, your order will not ship until all items are available.