Keep your car plugged in to be
We time your charge to the cleanest power on the grid, earning you JuicePoints, while ensuring your car is at maximum charge when you need it...
You redeem JuicePoints for cash and prizes!
if you have any questions on our rewards program or just want to know a bit more.
You must live in a qualifying zip code (if not, we'll notify you when your zip becomes eligible) and be on an applicable tariff (typically a non time-of-use tariff).
The person listed on your utility bill will need to sign the authorization form and you will need to provide a copy of your electric utility bill.
Put simply, our JuicePoints Rewards Program allows you to charge your vehicle in a way that maximizes your use of renewable energy and minimizes your contribution to grid congestion – all while earning rewards for participating!
To expand on that, the Rewards Program is what’s known as a “demand flexibility program.” Normally, you come home, connect your vehicle to your charger, and leave it that way overnight. Your vehicle charges immediately, or during the pre-programmed times, and doesn’t do much else until you use it again. Once you’re enrolled in our program, this series of events looks essentially the same: You come home, connect your vehicle to the charging station, and view the time by which charging is scheduled to be complete. If you need your vehicle at some time earlier, you simply drag a slider bar to the time needed. Your charger then receives data from the grid that lets it know when congestion is low and when renewable energy reserves are high and, using that data, starts and stops (or slows) charging for the greenest, most efficient result.
It’s important to note that, above all else, our system is designed to ensure that your vehicle is ready for action by the time you need it. You also have the option to override the system and charge your vehicle right away, should your plans change.
Absolutely not! Our JuiceBox smartphone app will enable you to charge your vehicle whenever you’d like. Your needs are always the first priority and you’re able to override our system’s recommendations at any time, for any reason.
That isn’t a problem at all! Net Energy Metering with solar does not conflict with our program. If you are on a rate that maximizes your solar savings during the day, you can instruct the charger not to draw power during that time. This would allow you to feed your solar power to the grid during the day and conduct as much charging as possible during the night, however, certain grid services program are available only during daytime hours, so your opportunity to earn rewards may be significantly reduced on a "Time of Use" type rate.
We will look at your tariff to see if it applies to the relevant program(s) in your area. In some cases a time of use tariff will apply and in others not. We will let you know once the exact tariff you're on is known. If you are enrolled in any other demand response programs, you will not be able to participate in our Rewards Program. You are only able to participate in a single demand response program at a time.
Your earnings depend on several factors, including the size of your vehicle’s battery, how far you drive your vehicle, and when you typically charge – this means that earnings vary from driver to driver. Note that payments can be made only after final enrollment confirmation from your local utility and by providing us your JuiceBox ID or JuiceNet ID to associate with your JuicePoints account.
You can receive your rewards in the form of cash (via PayPal) or as a donation to an environmental charity, such as the Sierra Club. You will have the option to decide when and how your rewards are distributed.
No, absolutely not! Reductions in power by the JuiceBox have no effect on how and when power is distributed to the rest of your home. The scope of this program is limited solely to your JuiceBox.
A JuiceNet ID is 28 characters long. If you need to provide it to us, you can login to your JuiceNet portal from our site or find it via your mobile app then send it to us via email. Or you can send us a picture of the product label from the side of your JuiceNet device.
EVs are generally plugged in for much longer than it takes for them to charge. Most of us leave our vehicles plugged in overnight – but the battery typically only needs a few hours, at most, to charge. Our software allows your charger to automatically start and stop, or simply reduce charging rate, in response to signals that indicate the availability of renewable energy and the level of congestion on the grid.
When renewable energy is available, your vehicle will charge. When congestion is high, your vehicle won’t charge. This allows you to be a “good neighbor” on the grid and keep from adding to that congestion while also reducing your impact on the environment. (Our system will always ensure that your vehicle is at maximum charge by the time you need it. You will also be able to override the system and “charge now” at any time.)
Your vehicle is probably the largest electrical load in your house. When our program has many EV owners participating, we’re able to do quite a bit of “load shifting” (the term for what we described above). Our system is able to respond very quickly to changing grid conditions (in about three seconds, actually). This means that we can reduce charging if there’s a sudden increase in overall load or generation on the grid. This rapid response allows us to improve the emissions profile of non-renewable gas generators on the grid, allowing them to run cleaner.
The other benefit of our rapid response is that the generation operators in California will be able to reduce their reliance on operating gas power plants to back up renewables like wind and solar. As things currently stand, grid operators keep a significant amount of gas generation operating to prepare for drop offs in wind and solar. With rapid response smart charging and tens of thousands of connected EVs, we will be able to avoid having those generators online, making the grid cleaner!
No, absolutely not. Our system is designed to ensure that your vehicle is ready for action by the time you need it – by identifying patterns of usage and anticipating when the car is next needed and for what mileage. If you need to over-ride the expected charge time, you can easily do so by using the slider bar in our Android or iOS app.
Yes! We are able to upgrade certain Clipper Creek charging station models to be fully connected to our JuiceNet platform. See our website STORE for options. Once you upgrade, you’ll be fully able to use our charging apps and controls on your phone or web portal (and participate in this Rewards Program).
Yes, these programs will not conflict, however certain other programs allow only one form of participation. We will notify you if such is the case for your electric meter.
Yes, you can purchase our universal smart-grid adapter, JuicePlug, in our web store. JuicePlug converts any standard, non-connected EVSE into a smart EVSE and includes our popular mobile app for Android and iOS devices as well as web portal access to view charging status and control your device(s).
If you have a question that hasn’t been addressed here, please feel free to contact us!
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